mHelpDesk is a fast, easy and reliable way to get complete visibility over your service tickets, technicians, scheduling, and billing. It works on your desktop, laptop, smart phone, or tablet – it’s as easy as pie.
mHelpDesk provides a proven system that tracks every service and work order from start to finish. It organizes tasks, client notes, service details, and billing information neatly into one unified system. It’s all designed to support you in delivering the best possible service to your clients.
During my time working at mHelpDesk, I contributed to the development of the OTP service, one of the first and most critical security features to protect clients and business operations. This was also my first experience working on software architecture design and system-level decisions.
This is a company project, so the source code is private.